For Denmark : Items may be tested up to 8 days. The cost of transport will be billed to the customer. It is possible to extend the test procedures time by appointment. In case of delayed return of 8 days a reminder fee of 50 DKR is applicable. In case of delayed return of 14 days calculated a fee of 100 DKR. Goods not returned within a 30 day period are considered sold with no right of return.
All goods will be inspected carefully before shipping. The receiver has to inform Lohff & Pfeiffer immediately, if a shipment arrived with any dammage. Parcels which are damaged from the outside at arrival, must be rejected by the recipient instantly and given back to the driver, or the driver has to approve and sign for the damaged parcel. No claims can be filed, as soon as the parcel has been opened by th recipient!.
All goods given for trial are supposed to be taken care of with the outmost care to prevent damages and cracks.In particular the strict breakin procedure has to be followed by the letter. .All goods are expected to be turned in the condition how they were deliverd..
There is a 25 DKR cleaning and handling charge for every mouthpiece tested